Article: Salesforce.com and Going Agile

  • January 23, 2017

Salesforce.com is the world leader today in customer relationship management (CRM) software. The former Oracle executives who started the company set a strategic intent at launch in 2007 to become the leader in this market using a software as a service (S...

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Article: Managing for Innovation

  • February 1, 2017

Knowledge workers in today’s tech economy need to be managed such that they can be engines of customer-focused innovation in order for companies to delight their customers.Innovation happens when motivated employees are given clear targets and the freed...

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