Outsized Profits Follow from Customer-focused Strategy

  • February 12, 2017

Top managers of businesses have an obligation to the owners/shareholders to grow the firm and generate profits. If this becomes the primary focus of their activity, however, the management and the workforce can focus on the wrong things.  Instead, the primary focus should be on the customer – as Peter Drucker said back in 1973, “The goal of a company is to create customers...

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New video presentation on Managing for Innovation posted

  • February 16, 2017

A new video presentation has been added to the YouTube channel for Bob Vinton Consulting titled “Managing for Innovation”. This presentation covers new age management for knowledge workers and shows you how to create the right environment in your company to maximize the innovation potential of your people. To see the video, go to: https://youtu.be/Gp1nz2Y–DY

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Salesforce.com – Radical Changes to Drive Agile Innovation

  • February 16, 2017

Salesforce.com is the world leader today in customer relationship management (CRM) software. But did you know that in 2006 the company got into a crisis in software development that threatened their future? By this time, they had grown in their first 9 years to become a $1B revenue company with over 49,000 customers and over 1M subscriber licenses. But with over 500 software en...

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The Top 6 Questions to Ask During a Strategy Check-up

  • March 26, 2017

If your annual planning process will start soon, you should read this!   Why is it that most companies, regardless of size, go from year to year doing an annual planning process that is not making a difference in the company’s results? The typical routine is that during last Q3/Q4 the company did a planning exercise by: Setting some tops-down targets for the business based o...

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